Customer Service

Payments

All our payments are processed securely through PayPal, using industry-leading technology to keep your information safe.

Shipping and Delivery


Robbie Green Originals Greeting Cards are shipped in rigid envelopes, to ensure the integrity of the cards when they arrive on your doorstep. All packages are sent via Australia Post Regular or Express Post service (whichever you choose on checkout). Postage costs are calculated according to Australia Post shipping rates on checkout.

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Returns Policy

If you are dissatisfied with your Robbie Green Originals Greeting Cards, you are welcome to return them. Items must be returned within 30 days of purchase. Items must be in their original, unused condition and in the original packaging.



Returns Procedure



1.   Please email contact@robbiegreenoriginals.com within 30 days of purchase and we will email you a Returns Form.



2.   Complete Returns Form including the reason for your return and the original receipt.



3.   Mail your returned item and Returns Form within 30 days of purchase to the return address outlined on the Returns Form.

4.   Once items have been received, a refund will be issued to your PayPal account, less the original and return shipping costs.